Cohort 8 · Enrolling now

Find what's killing your store's conversion rate.

A precise, evidence-led system for fixing leaky e-commerce stores. Every page, every flow, every checkout, audited the way we run our own. £6M+ in tracked uplift across 1,400 stores.

1,400+ stores audited £6M+ tracked uplift 30-day guarantee
Store / Conversion Audit After 4 weeks
Before
1.42%
Conv. rate
After
3.18%
Conv. rate
Net uplift
+ 124%
Revenue / month
+ £18,400
42
Issues found
11
High-impact
28d
To impact
ShopifyWooCommerceCheckoutProduct PagesCart RecoveryTrust SignalsMobile UXHeatmaps ShopifyWooCommerceCheckoutProduct PagesCart RecoveryTrust SignalsMobile UXHeatmaps
The Method

Five phases. From silent leaks to compounding lifts.

Most stores try fifty things and learn nothing. We follow one disciplined loop, told plainly so you can apply it without an analytics degree.

/ 01
Diagnose the leaks
Heatmap setup, session-replay analysis, GA4 funnel mapping. Stop guessing where users drop off, see it on screen and put it on a list.
/ 02
Prioritise by impact
The PXL framework, scoring potential, importance, and ease so you tackle the £20K leak before the £200 one. No more whim-driven roadmaps.
/ 03
Test like a scientist
A/B testing without false positives. Sample size calculators, hypothesis templates, and the rules that stop you killing winners by accident.
/ 04
Fix the checkout
The single biggest lever in most stores. 31 checkout patterns ranked by lift, plus the trust signals that move buyers off the fence on mobile.
/ 05
Compound monthly
CRO is not a one-shot thing. The monthly cadence we run on our own stores, the dashboard you'll actually open, the rituals that keep stores improving forever.
← Drag to explore →
The Numbers

Most stores lose three out of every four buyers.

The average e-commerce site converts at 1.8%. Top-quartile stores hit 3.5%+. The gap is not luck or budget, it's a stack of fixable issues nobody trained you to see.

1.8%

Industry average

The conversion rate most stores quietly accept as normal.

3.5%+

Top quartile

Where stores that take CRO seriously land within 6 months.

42

Avg. issues

What we typically find on a first audit. Most are fixable in an afternoon.

£12K+

Hidden monthly

Average lost revenue we surface in the first 30 days for stores doing £30K+/mo.

The Library

Eight guides. Read once, reference forever.

Every guide is a downloadable PDF you can print, annotate, and hand to your designer or developer. No video to sit through, no playback speed to fiddle with.

/ Guide 02

Checkout Optimisation Playbook

31 patterns ranked by typical lift, with screenshots of real stores doing it well, and the exact copy that turns abandoners into customers.

48 pages · PDF
/ Guide 03

Product Page Anatomy

The 17 elements that actually convert browsers into buyers, what to keep above the fold, and what to ruthlessly delete.

36 pages · PDF
/ Guide 04

Mobile Friction Index

71% of carts are mobile. This guide walks through every tap your buyer makes and where they abandon, with fixes for each.

42 pages · PDF
/ Guide 05

Trust Signals Toolkit

How to add and place reviews, guarantees, and security badges so they actually shift conversion, not just clutter the page.

28 pages · PDF
/ Guide 06

A/B Testing Without Tears

Sample size calculators, statistical significance plain-language explainer, and a hypothesis template you'll reuse forever.

32 pages · PDF
/ Guide 07

Cart Abandonment System

Email + SMS recovery flow specs, exit-intent popups that don't annoy, and the timing that actually wins back lost carts.

26 pages · PDF
/ Guide 08

The Monthly CRO Ritual

The 90-minute monthly review serious store teams run on their own stores. Includes printable agenda and dashboard checklist.

22 pages · PDF
Who It's For

Three store profiles. One framework that adapts.

From scrappy first stores to plateaued seven-figure brands, the framework adjusts to the leaks you've actually got, not the ones a generic template assumes.

i.

The new store owner

You launched on Shopify or Woo and traffic is coming, but conversion feels low and you don't know if it's normal.

Shopify First audit Quick wins
ii.

The plateaued brand

£40K-£200K/mo and CR has been flat for half a year despite throwing more spend at paid ads. The leaks aren't in the ads.

Mid-market Funnel rebuild A/B testing
iii.

The agency owner

You manage CRO for clients and want a sharper audit framework you can productise without rebuilding it for every brand.

Audit kits Client SOPs Productised
Receipts

Real stores. Real lifts.

These aren't curated unicorns. Representative results from store teams who actually ran the audit and shipped the fixes.

Featured lift
+ 124%
In conversion rate, 28 days
The Conversion Audit Manual found 42 issues on my store I'd been blind to for two years. Eleven of them were mobile checkout problems. We fixed those first and revenue jumped 124% in under a month.
Mette J.
Apparel · Copenhagen
+ 0.9pp
Conversion rate uplift
Followed the Checkout Playbook line by line. Conversion went from 1.6% to 2.5% on mobile. That's an extra 22K DKK a month in revenue, no more spend.
Lars P.
Beauty · Aarhus
+ 67%
Add-to-cart rate
The Product Page Anatomy guide told me to delete three sections I thought were essential. ATC rate jumped 67%. Less is genuinely more, who knew.
Sofie K.
Homewares · London
- 38%
Cart abandonment
The Cart Abandonment guide reframed the whole problem for me. We dropped abandonment by 38% in three weeks just by changing exit-intent timing.
Tobias R.
DTC · Berlin
9 / 10
Tests now significant
I'd been running A/B tests for a year and had one significant winner. The testing guide showed me my sample sizes were nonsense. Now nine of my last ten tests have been clean.
Priya S.
Agency · Manchester
30DAYS
The promise

No lift, full refund.

Run the audit on your store, ship at least three fixes, and don't see measurable improvement inside 30 days? Email us. We refund inside 24 hours, no questions, no exit interview.

See pricing
Enrolment

Pick your level of access.

All tiers ship with the 30-day guarantee. Prices in Danish kroner. One-time payments, no subscriptions.

The Course
All eight guides, forever.
DKK499
One-time payment

The full library, every checklist we ship, and the community where it all happens.

  • CROlab Discord, 100+ members
  • Monthly group coaching call (live Q&A)
  • 24/7 support chat with the team
  • The 50 Non-Negotiables, Ecommerce CRO Checklist
  • Ecommerce Copywriting Do's & Don'ts
  • The Persuasion Triggers Manual
Enrol now
1:1 Mentorship
High-touch, application only.
By application
Limited seats · Custom pricing

Private mentorship for serious operators scaling past £100K/mo who need bespoke CRO strategy.

  • Everything in Group Coaching
  • Weekly 1-on-1 strategy calls (60 min)
  • Direct WhatsApp / Slack line to your mentor
  • Full store audit + 90-day uplift roadmap
  • Custom hypothesis backlog built for you
  • Monthly performance review & forecast
  • Hiring help, designers & CRO specialists
  • Quarterly in-depth strategy intensive
  • Strict vetting, only 6 seats open
Apply for mentorship
FAQ

Things people actually ask.

Anything missing? Message us in the CROlab community. We answer within a working day, often in minutes.

Will this work on my Shopify / WooCommerce / custom store? +
All three. The audit checkpoints are platform-agnostic, with platform-specific notes called out where they matter (e.g. Shopify checkout edits, Woo extensions to avoid).
How much traffic do I need for the testing module to be useful? +
Realistically, 5,000+ unique visitors a month for meaningful A/B tests. Below that, the audit and qualitative methods (heatmaps, session replay) work just as well, and we cover all of them.
Do I need a developer or designer to apply this? +
Most checkout, copy, and trust-signal fixes you can ship yourself. For deeper template changes you'll want help, but the guides include exact briefs you can hand a freelancer.
How is this different from a Shopify or CRO course on YouTube? +
YouTube tells you "add reviews" and "test buttons". This walks you through 142 specific checkpoints, ranked by lift, with the rationale behind each. It's documentation, not entertainment.
What's actually inside the CROlab community? +
A private Discord with 1,400+ active members, coaches, alumni. Channels for store reviews, A/B test results, checkout questions, weekly office-hour links.
How does the 30-day guarantee actually work? +
Run the audit on your store, ship at least three of the recommended fixes, don't see measurable improvement, email within 30 days. Refund inside 24 hours, no questions.

Convert more of the traffic you already pay for.

Join 1,400+ store teams turning leaky funnels into compounding conversion machines. Documents, checklists, and frameworks, no video courses, no fluff.

30-day refund · Instant access · 1,400+ members